Careers

Community Care City of Kawartha Lakes (CCCKL) Community Health Centre provides client-centric care by working with clients towards identified goals to achieve optimal health. CCCKL Community Health Centre focuses on clients who have barriers to accessing health care and often have health inequities. The priority population is residents without access to primary care living in the City of Kawartha Lakes. The Clinical Coach is responsible for working with participating community organizations in alignment with provincial direction established by Ontario Health and guidance developed by the Ontario Palliative Care Network. 

About the Company:

• Community Care City of Kawartha Lakes (CCCKL) provides health and community based services that support independence, and enhance the quality of life for the people in our community since 1985.
• Committed to community-based home support services within the context of the local community, CCCKL is a customer centric, team environment who believes in celebrating milestones, our volunteers and colleagues.
• Our values; Compassion, Accountability, Respect and Excellence, guide our behaviours, decisions and interactions with others. They reflect our culture and differentiate us from others.
• We know that having varied perspectives from our clients, volunteers and staff, helps generate better ideas to solve the complex problems of a changing and increasingly diverse health care system.
• To find out more about Community Care City of Kawartha Lakes and to review other opportunities, please visit our website at www.ccckl.ca – careers.

 Key Accountabilities:

• Provide palliative care coaching and mentoring to staff and clinicians in participating community organizations, to build primary-level palliative care competencies.
• Collaborate with leaders of community organizations on local service integration, and change management initiatives, using quality improvement methodologies to achieve results.
• Consult on clinical care when the complexity of the patients’ needs is beyond the existing competencies of providers (in the community organizations).
• Provide support to Indigenous communities and Indigenous organizations for their implementation efforts, where Indigenous communities wish to be involved, in collaboration with regional partners.
• Co-create the regional Delivery Framework implementation plan with Ontario Health, including required measurement and reporting.
• Ensure alignment of community implementation with the guidance of the Ontario Palliative Care Network
• Guide palliative care quality improvement (QI) and practice change initiatives in participating community organizations.

Hours: We will consider flexible options of employment including job sharing and/or Part time.

Education & Experience:

• A degree in a registered health care discipline with substantive experience and training in palliative care (e.g., CAPCE). A graduate degree is an asset.
• Minimum five (5) years’ experience in practice in palliative care is required.
• Knowledge of relevant legislation and reporting requirements, including the Fixing Long-Term Care Homes Act, the Excellent Care for All Act and the Compassionate Care Act and other pertinent legislation and regulations related to professional practice is required.
• Experience supervising clinical staff is preferred.
• Experience working with large-scale quality improvement initiatives.
• Additional training in gerontology and project management experience are assets.
• Strong clinical coaching and debriefing skills, with both individuals and teams.
• Strong consultation skills, with expert knowledge of models of consultation and their application with individual, team and community service providers.
• Research and/or program evaluation experience with knowledge of evidence-based processes, including appraisal of research, application of findings and collaboration on research.
• Experience working with a range of roles, disciplines, and levels of staff in different health care settings.
• Experience working across health care settings.

Knowledge & Experience:

• A commitment to developing equity-based, evidence-informed approaches for delivering palliative care services for all people in Ontario, regardless of their age or illness
• A good understanding of regional priorities and local health care needs, within Ontario’s health care landscape.
• Ability to work well under pressure and use good judgment in assessing difficult situations.
• Ability to work independently and as part of a team.
• Aptitude for proactive problem solving, using strong critical thinking, and negotiating skills.
• A demonstrated ability to develop, deliver and evaluate training and coaching efforts.
• An ability to develop relationships based on trust, compassion, and empathy.
• Strong active listening and interpersonal communication skills for one-on-one coaching.
• Experience designing education to effectively address palliative care training needs of inter-professional learners.
• Excellent communication skills and experience with culturally responsive teaching
• A demonstrated focus on person-centred care.
• Supports the advancement of equity, inclusion, and diversity across Ontario’s health care system.
• Commitment to engage with First Nations, Indigenous, Métis and urban Indigenous people as they self-determine their own approach to palliative care.
• Proficiency in educational technologies (e.g., webinars, apps) as well as knowledge of Microsoft Outlook, Word, Teams, PowerPoint, and Excel.
• Access to reliable and efficient mode(s) of transportation to enable travel between community organizations.

Effort – Physical/Sensory Demands:

Work involves minimal to moderate physical effort normally associated with both office and client-facing environments.  There is flexibility to change work activities, take a break or alter work position. 

Working Conditions:

Normal office environment as well as work in client-facing environments with no unusual or unpleasant conditions.  Travel within the Ontario Health Region or the assigned geographic catchment area is required.

APPLY FOR THIS POSITION

Interested internal candidates are encouraged to advise their immediate manager of their intent and submit their resume and cover letter in confidence by June 1, 2024 4pm, Est

Quoting File #24-F-17 to:

jobs@ccckl.ca

Community Care City of Kawartha Lakes

jobs@ccckl.ca

21 Angeline Street North

Lindsay, ON K9V 5B7

Community Care City of Kawartha Lakes is an organization that strives to embrace the spirit of inclusion, diversity, equity and accessibility. We are an equal opportunity employer committed to building an inclusive and barrier-free environment in which all individuals have access in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. If contacted for an employment opportunity, please advise Human Resources if you require an accommodation. The personal information submitted for employment is collected under the Freedom of Information and Protection of Privacy Act and will be used to determine eligibility for employment. We thank you for your application, but advise that only those selected for an interview will be contacted.